Computerworld - https://www.computerworld.com/article/3280806/it-careers/rigged-demo-defined.html#tk.rss_all
This hospital’s IT department lets employees spend time with people in other groups to get a better idea of how the rest of the department operates, according to a desktop support pilot fish there.
“The idea was that people who were curious about what we did were allowed to shadow us for a day,” says fish.
“My boss selected me to be the shadowee for some reason. I decided that I’d make sure all of IT knew how Desktop Support ran everywhere.
“For the days when I was being shadowed, I picked out a lot of support tickets that required site visits but