Computerworld - https://www.computerworld.com/article/3269269/security/microsoft-cites-24-jump-in-tech-support-scams.html#tk.rss_all
Reports of tech support scams jumped by 24% last year, Microsoft said, with loses by the bilked averaging between $200 and $400 each.
“Scammers continue to capitalize on the proven effectiveness of social engineering to perpetrate tech support scams,” Erik Wahlstrom, Windows Defender research project manager, wrote in a post last week to a Microsoft blog. “These scams are designed to trick users into believing their devices are compromised or broken. They do this to scare or coerce victims into purchasing unnecessary support services.”