Manual Work Is a Bug: Always Be Automating

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Let me tell you about two systems administrators I know. Both were overloaded, busy IT engineers. Both had many repetitive tasks to do. Both wanted to automate these tasks. After observing these two people for a year, I noticed that one made a lot of progress, while the other one didn’t. It wasn’t a matter of skill—both were very good software engineers. The difference was their approach, or mindset.

I’d say that the successful one had a mindset of always thinking in terms of moving toward the goal of a better automated system. … 

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