Computerworld - https://www.computerworld.com/article/3276655/application-development/there-is-such-a-thing-as-too-many-user-options.html#tk.rss_all
Programmer pilot fish gets the assignment to write a specific application for his company’s shipping department, and the specs are pretty specific too.
“Not web-based,” says fish. “Ability to print labels and interact with scales and scanner. Ability to assign sounds through a setup menu. You get the idea.
“I wrote and tested the application, wrote up a quick user’s guide, installed the application on the customer’s computer and demonstrated it to the manager so he would verify all was working.”
And that’s that, fish figures. But a few weeks later, his boss tells him there’s a problem: The customer is complaining that